Do You Need Support ?

Support for YOU, Our Parent, Our Whanau

Well Being First!

Financial Support

Traveling and Moving Around

Prime Minister Jacinda Adern speaks with psychologist  Nigel Latta,

on tips and tricks to look after yourself while we’re all staying home

Life At Home


Misinformation and Scams

Guidance for Parents, Caregivers and Whanau

Information in languages other than English:

If you believe a child is in immediate danger, call the Police on 111.

If you are worried about a child and want to make a referral or report of concern, call Oranga Tamariki using 0508 EDASSIST (0508 332 774) or Email


If you are aware there are people in our community who cannot get access to essential goods such as food, they can contact the local Emergency Coordination Centres (ECC), part of Civil Defence Emergency Management (CDEM) Groups. These groups coordinate the regional multi-agency response and provide a range of support activities.  This is intended for people who don’t have any other options available to them and operates 7 days a week from 7am to 7pm –  

Further welfare supports include:

  • The All of Government Welfare Number (0800 779 997) is available 7 days a week, providing welfare information and support for individuals in isolation
  • The Government has made additional funding available to support the wellbeing of disabled people who usually access MSD funded Community Participation and Very High Needs services. Refer Disability Directorate update for 30 March 2020
  • Further information on MSD supports
  • Carers NZ and IHC have launched to make it easy to care for and about each other. If you’re on your own during the lockdown, or caring for a vulnerable person, you may need some support –

A Government fact sheet with detail regarding welfare support is available at:

More providers offer childcare options for essential workers

Parents who are essential workers are able to get additional childcare support if needed during the lockdown. The Government has increased the range of national home-based providers, with some offering care for children aged 0-14, and others ages 5-14. The MOE website has more details and will be updated as new providers are identified – Home-based care options for children aged 0-14 of essential workers.